How ARW Home Warranty Supports Real Estate Transactions

ksnow79
Jun 30
3 min read

In real estate, timing, trust, and clear expectations matter. A home warranty can be a valuable tool during a transaction when it is explained properly and used correctly.

For real estate agents, ARW Home Warranty can help support smoother closings by giving buyers added confidence after closing and helping sellers offer something that makes their listing stand out.

In today’s market, buyers are paying close attention to value, protection, and what happens after they move in. A home warranty can help answer some of those concerns before they become objections.

A home warranty may help when unexpected issues with covered systems or appliances arise after the sale. It can also reduce stress during negotiations by providing buyers and sellers with another layer of support, rather than letting every concern turn into a repair request, a credit demand, or a closing objection.

For buyers, it provides added confidence that major covered systems and appliances may have protection after closing. For sellers, it can make the home feel more attractive and competitive. For agents, it is another way to provide thoughtful service and help clients feel supported beyond the transaction.

Setting Expectations Matters

The most important part of offering a home warranty is setting clear expectations from the beginning.

A home warranty is not the same as homeowners insurance, and it does not cover every repair, every condition, or every pre-existing issue. Covered items must be in proper working order at the time of enrollment, and claims must follow the proper process outlined in the plan's terms and conditions.

This is where agents can make a real difference. When clients understand how the warranty works before they need to use it, they are better prepared and less likely to be surprised during the claims process.

Why the Claim Process Matters

One important reminder for agents and homeowners is to always contact ARW first before using your own contractor.

ARW must receive the first notice of loss and provide the proper claim instructions. If a homeowner completes an inspection, diagnosis, or repair before notifying ARW, the claim may be denied.

In some situations, homeowners may use their own contractor, but ARW must be contacted first to ensure the proper process is followed. This helps ensure the claim can be reviewed correctly and that all required information is provided.

How ARW Supports Agents

ARW Home Warranty helps agents by offering real estate-focused coverage options, nationwide support, no waiting period on real estate plans once properly ordered and funded, and direct account support to help agents understand the process before their clients need to use it.

A home warranty should never be added to a contract without a conversation. When agents explain the value, coverage, limits, and claims process up front, clients are better prepared, and transactions can move forward with greater confidence.

Used the right way, a home warranty can support buyers, sellers, and agents by creating clearer expectations and helping reduce uncertainty after closing.